Economics - CONSUMER RIGHTS (Q & A)
Q1: What factors gave birth to consumer movement in India.
Answer: In India 'social force' led the consumer movement. Rampant food shortages, hoarding, black marketing, adulteration of food and edible oil gave birth to the consumer movement in an organized form in the 1960s.
Following are the main factors that gave rise to consumer movement in India:
⑴ The dissatisfaction of the consumers regarding the market practices
⑵ The gradual withdrawal of the government from production fields after the introduction of New Economic Policy.
⑶ Increasing awareness of the people
⑷ Increasing unfair trade practices
⑸ Emergences of foreign companies
A major step taken by the Indian govt was enactment of Consumer Protection Act 1986 (COPRA).
Q2: What are the rights of the consumers?