Consumer Protection
Very Short Question Answers based on NCERT Chapter Business Studies (class 12)
Logo By National Consumer Helpline which runs consumer awareness programmes |
Q1: Meera is a pure vegetarian. She went to a fast food restaurant and asked for “Vegitarian French Fries”. Later on, she found that it had some non-vegetarian ingredient. Neither the advertisement nor the menu card of the restaurant showed that it may have non-vegetarian content. What values are missing here in this context.
Answer: The restaurant is not honest. The value missing here is “Honesty”. The right to information is violated.
Q2: Who is a consumer?
Answer: According to Consumer protection Act, a consumer is:
(i) One who buys goods or hires services.
(ii) Any use of such good or service with approval of buyer.
(iii) Any one who bought the goods for earning livelihood
Q3: Name the new approach of marketing replacing earlier one called “Caveat emptor”?
Answer: It means "let the seller be aware of".
Q4: When is consumer day celebrated?
Answer: March 15
Q5: Why consumer protection is important for consumers? State one reason.