Saturday, 25 August 2018

CBSE Class 12 - Business Studies - Chapter 6 - Staffing (Questions and Answers) (#cbsenotes)(#eduvictors)

Staffing 

Questions and Answers

CBSE Class 12 - Business Studies - Chapter 6 - Staffing (Questions and Answers) (#cbsenotes)(#eduvictors)

Q1: What is staffing?

Answer: Staffing consists of Manpower planning, recruitment, Selection, training, compensation, promotion and Maintenance of Managerial Personnel. It is concerned with bringing right and efficient people in the organisation.


Q2: What is the need for staffing? 

OR

Describe the importance of staffing.


Answer:
Need and Importance of Staffing

1. Obtaining Competent Personnel: 
Proper staffing helps in discovering and obtaining competent personnel for various jobs.

2. High Performance: 
Proper staffing ensures higher performance by putting the right person in the right job.

3. Continuous Growth: 
Proper staffing ensures continuous survival and growth of the enterprise through succession planning for managers.



4. Optimum Utilization of Human Resources: 
It prevents underutilization of personnel and high labour costs by avoiding over-staffing. It also avoids disruption of work by indicating in advance the shortages of personnel.

5. Improves Job Satisfaction:
It improves job satisfaction and morale of employee through objective assessment and fair reward of their contribution.


Q3: What is meant by Human Resource Management (HRM)? What is its basic function?

Answer: Human Resource management is the recruitment, selection, development, utilization, compensation and motivation of human resources of the organization.

The function of Human Resource Management is to provide skilled human elements to the enterprise.


Q4: Describe staffing is an inherent part of human resource management.

Answer: The scope of Human Resource Management is wider than staffing. It involves staffing, keeping personnel records, providing expert service and other works. It facilitates procurement and placement of right people on the right jobs.

The nature of staffing as a part of HRM is discussed in the following points:

1. Staffing is people-centred and is relevant in all types of organization and with all categories of personnel from top to bottom.

2. It is the duty of every manager to perform the staffing activities. In many enterprises, the Personnel Department is established to provide assistance to managers in performing their staffing function.

3. Staffing function is concerned with training, development and performance appraisal of human resources.

HRM is a much broader concept and staffing is an inherent part of it. staffing is referred to as both a line as well a staff activity because staffing is both a function of management like planning, organising, directing and controlling as well as a distinct functional area of the management (i.e., HRM) just as marketing management and financial management.


Q5: List the specialised activities and duties of Human Resource Management.


Answer: Human Resource Management (HRM) includes many specialised activities and duties which the human resource personnel must perform. These are:

1. Recruitment, i.e., search for qualified people.

2. Analysing jobs and collecting information about jobs to prepare job descriptions.

3. Developing compensation and incentive plans.

4. Training and development of employees for efficient performance and career growth.

5. Maintaining labour relations and union management relations.

6. Handling grievances and complaints.

7. Providing for social security and welfare of employees.

8. Defending the company in lawsuits avoiding legal complications.


Q6: “It is a process of appointment of a Right person for the right position.” Identify this function of Management and explain its importance.

Answer:
PROCESS OF STAFFING

1. Estimating Manpower Requirement: 
    It involves the following:
     - Means understanding how many personas are needed and of what type (i.e., skills required) in the organisation.

Understanding the manpower requirements necessitates —

  • Workload Analysis: It would enable an assessment of the number and types of human resources necessary for the performance of various jobs and accomplishment of organisational objectives.
  • Workforce Analysis: It estimates the number and type of human resources available. It would reveal whether the organisation is understaffed, over-staffed or optimally staffed. Neither over-staffing nor under-staffing is a desirable situation.


2. Recruitment:
It refers to the identification of the sources of manpower availability and making efforts to secure applicants for the various job positions in an organization.

3. Selection:
It is the process of choosing and appointing the right candidates for various jobs in an organization through various exams, tests & interviews.

4. Placement and Orientation:
When a new employee reports for duty, he is to be placed on the job for which he is best suited. Placement is a very important process as it can ensure “Right person for the right job”.

5. Training and Development:
Systematic training helps in increasing the skills and knowledge of employees in doing their jobs through various methods. Development involves the growth of an employee in all respects. It is the process by which the employees acquire skills and competence to do their present jobs and increase their capabilities for higher jobs in the future.

6. Performance Appraisal:
It is concerned with a rating or evaluating the performance of employees. Transfers and promotions of the staff are based on performance appraisal.


☛See also:
CH1: Nature and Significance Of Management (Short Q & A)
CH1: Nature and Significance of Management (Important Points)
CH1: Nature and Significance Of Management (Q & A)

CH2: Principles of Management (V. Short Q &A)
Ch3: Fayol's 14 Principles of Managment


CH3: Business Environment (V Short Q & A)
CH3: Importance Of Business Environment
CH3: Business Environment - GOI Policy Changes since 1991


CH4: Planning (V Short Q & A)
CH4: Different Types of Plans
CH4: Planning (Q & A)
CH4: Features Of Planning

CH5: Organising (V Short Q & A)
CH5: Importance Of Organising (Q & A)

CH6: Staffing (V Short Q & A)
CH6: Staffing (Short and Long Q & A)

CH7: Directing (VSQ&A)
CH8: Controlling (Very Short Q & A)
CH9: Financial Management (V Short Q&A)

CH10: Financial Markets (V Short Q & A)
         Capital Market vs Money Market
         Instruments of Money Market

CH 11: Marketing (VSQ)
CH 11: Marketing vs Selling
CH 12: Consumer Protection (VSQ)
CH 12: Consumer Protection - Redressal Agencies

Business Studies Syllabus (2017-18)
Business Studies Question Paper (2014-2015)
Business Studies Question Paper (2014-2015)
Business Studies Question Paper - Solved and Marking Scheme (2015)
Business Studies Sample Q Paper with Marking Scheme (2016)
Business Studies Sample Q Paper with Marking Scheme (2016-17)
Business Studies Question Paper (Delhi Region - 2016-17) and (Q Paper Solutions)
Business Studies Sample Question Paper (2017-18)

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