CBSE Class 12 Business Studies CH 7 - Directing (V Short Q and A)

Directing

V Short Q & A

Q1: Define directing.

Answer: Directing refers to the process of instructing, guiding, counselling, motivating and leading people in the organisation to achieve its objectives.

Q2: List any two essential elements of Direction.

Answer:
   1. Supervision
   2. Communication
   3. Leadership
   4. Motivation

Q3: What does Unity of Direction signify?

Answer: Unity of direction signifies the existence of only one head and one plan for a group of activities which have the same objective. It results from a sound organisation structure.

Q4: Every manager from the top executive to superior performs the function of directing.  Which characteristic of directing is referred to here?

Answer: It refers that directing takes place every level of management.

Q5: It takes place throughout the life of the organization irrespective of people occupying managerial positions. Mention the characteristic of directing high lighted here 

Answer: Directing is pervasive and it is a continuing process.

Q6: List any three factors of effective supervision.

Answer:
   1. Skills and abilities
   2. Leadership position
   3. Nature of supervision
   4. Group cohesiveness

Q7: "To oversee the subordinates at work"  Which element of directing is referred to?

Answer: Supervision

Q8: Is directing is a pervasive function of management?

Answer: Yes, as every manager from the top executive to subordinates performs it.

Q9: Which element of directing help in inspiring subordinates to give their best to the organization?

CBSE Class 12 - Business Studies - CH6 - Staffing (V Short Q and A)

Staffing 

V Short Q & A

Q1: Which function of management helps in obtaining right people and putting them on the right jobs?

Answer: Staffing

Q2: Is Human resource management a part of staffing? Say Yes or No.

Answer: No

Q3: Name the process which is related to searching for prospective candidates for vacant job position?

Answer: Recruitment

Q4: Why induction is not mandatory in when an employee is promoted to new position/department?

Answer: Because employee is already familiar with organization. It is a type of internal source selection.

Q5: What is job description?

Answer: It is a document which describes roles, responsibilities and relation of one job with other job.

Q6: Name the steps involved in process of staffing.

Answer:
     i.    Man power planning
ii.   Recruitment
iii.  Selection
iv.   Placement
v.    Induction
vi.   Training and Development
viii. Performance Appriasial
ix.   Promotion and Career planning
x.    Compenstion

CBSE Class 12 - Business Studies - CH5 - Organising (V Short Q and A)

Organizing

V Short Q & A

Q1: Define Organising.

Answer: Organizing is the process of defining and grouping, activities and establishing authority relationships among them.

Q2: Name the organization which is deliberately created?

Answer:  Formal Organisation

Q3: Define organisation.

Answer: Organisation is a structure constituting a system of job positions, the roles assigned tothem and the authoring relationship among various positions.

Q4: Name and explain the two steps in the process of organizing which comes after identification and division of work and departmentalization.

Answer: Assignment of duties and establishing reporting relation ships.

Q5: Which level of managers are responsible for determining formal organisation?

Answer: Top Level Management.

Q6: List the important steps in organising process.

CBSE Class 12: Business Studies - CH4: Planning (V Short Q and A)

Planning

V Short Q & A

Q1: Define Planning.

Answer: Planning in deciding in advance what to do and how to do. Before doing something, the manager always formulates an idea of how to work on a particular task.
Planning is selecting and relating of facts and making and using of assumptions regarding the future in the visualization and formulation of proposed activities believed necessary to achieve desired results.

Q2: What is meant by Market Orientation?

Answer: It means the firms start producing goods after analysing the market needs/requirements.

Q3: The planning function of management is conducted at which level of management?

Answer: At all the three levels.

Q4: Is planning all-pervasive function of managment? How?

Answer: Yes. It is a continuous process. All other functions of organizing, staffing, directing and controlling must reflect planning function of management. It prevails all levels of organization and departments.

Q5: What all qualities are required for doing planning?

Answer: Intelligence, Imagination, Foresight, Sound Judgment.

Q6: Planning strangulates the initiative of the employees and compels them to work in an inflexible manner”. What does it imply?

Answer: Planning reduces creativity.

Q7: Point out whether Planning is a physical or mental activity.

Answer: Planning is a mental activity. It requires application of the mind involving creative thinking and imagination, foresight & judgment. A manager can make efficient plans only when he has sound judgment, foresignt & vision. Planning, in not mere guess work but involves logical and systematic approach.

Q8: How does planning create rigidity?

Answer: Planning creates rigidity by putting adverse effect on initiative taken by the managers.

Q9: Which limitation of planning suggest that the employees stop thinking and become the blind followers of Plan?

Answer: Planning reduces creativity.

Q10: Does planning help eliminating risk?

Class 12 - Business Studies - CH3: Business Environment (Short Q and A)

Business Environment

Very Short Q & A 

Dimensions of Business Environment

Q1: Define Business Environment

Answer: The totality of all individuals, institutions and other forces that are outside a business enterprise but that may affect its functioning and performance.

Q2: Give one importance of business environment?

Answer: It enables the firm to identify opportunities & getting the first movers advantages.

Q3: Which environment describes characteristics of the society in which the organization exists?

Answer: Social Environment

Q4:How have customers benefited by increased competition after liberalisation and globalisation?

Answer: At the time of purchase customers get a wider choice of products and services. They can compare quality of the products.

Q5: List any two elements of political environment?

Answer:

CBSE Class 12- Business Studies - CH2 - Principles Of Management Very Short Q and A

Principles Of Management

Short Q & A

F Taylor - who proposed
scientific management theory
credits: wiki

Q1: What is meant by Management principles?

Answer: Management principles are broad and general guidelines for decision making and behaviour. These are those basic truths which have the ability to predict the result of the managerial activities.

Q2: How are the principles developed?

Answer: These are developed on the basis of observation and experimentation as well as personal experiences of the managers.

Q3: Why is it said that the principles of management are universal?

Answer: Because these principles are intended to apply to all types of organisations, business as well as non-business, small as well large, public sector as well as private sector, manufacturing as well as the services sectors.

Q4: Why are the principles of management are considered contingent?

Answer: The application of principles of management is contingent or dependent upon the prevailing situation at a particular point of time. The
application of principles has to be changed as per requirements.

Q5: Why is it said that principles of management are flexible?

Answer: This is because they can be modified by the managers when the situation so demands.

Q6: The principles of management aren't rigid and can be modified when the situation demands. Which nature of principles is being discussed here?

Answer: Flexibility.

Q7: Which principles of management promotes team spirit?

Answer: Esprict De Corps.

Q8: State one violating effect of the principle of ‘Division of work’.

Answer: Lack of specialization.

Q9: Define scientific management.

Answer: It is the application of a scientific approach to managerial decision making.

Q10: Who was the first to identity functions of management?

Answer: Henri Payol

CBSE Class 12 - Business Studies - CH1 - Nature and Significance of Management (V. Short Q-A)

Nature and Significance of Management

Very Short Q & A

Q1: Define the term 'Management'.

Answer:  Management is the  function of getting things done through people and directing the efforts of individuals towards a common objective. It is the process of conducting a set of function (planning, organizing, staffing, directing and controlling) to get the work done in an efficient and effective manner.

Q2: Which force has consisted of the essence of management?

Answer: Co-Ordination.

Q3: Why is it said that management is all-pervasive?

Answer: It is said management is all-pervasive because it is required in all spheres of business or non-business organization. Management is essential for all organisations big or small, profit or non-profit, services or manufacturing.

Q4: List the four objectives of the management.

Answer: Objectives of Management are:

• Achieve maximum output with minimum efforts.
• Optimum use of resources
• Maximum prosperity
• Human betterment and Social Justice.

Q5: "Doing the task with minimum cost" name the term associated with management?

Answer: Efficiency

Q6: Which characteristic of management is signified by the following statement?
       Statement: In organization employees are happy and satisfied (there is no chaos and effect of management is noticeable.

Answer: It signifies management is an intangible force.

Q7: "In order to be successful, an organization must change its goals according to the needs of the environment." Whish characteristics of management are highlighted in this statement?

Answer: It highlights that management is dynamic functioning.