Controlling
Very Short Q & A
Q1: Define Controlling.
Answer: It is a process of comparing actual performance with standards and finding deviations if any and taking corrective action.
Q2: Both quantitative and qualitative benchmarks are set to measure actual performance. Which element of controlling is referred here?
Answer: Comparing actual performance with standards.
Q3: What are the characteristics of controlling that are also possessed by planning?
Answer: Unity, continuity, flexibility and pervasiveness.
Q4: Is controlling a one-stop process or continuous process?
Answer: Controlling is a continuous process. It involves constant revision and analysis of standards resulting from the deviations between actual and planned performance.
Q5: What are standards?
Answer: Standards are the norms against which the performance is measured to find out the result.
Q6: Which two standards do you suggest for the production department?
Answer:
i. qualitative
ii. quantitative
Q7: List any three advantages of controlling.