CBSE Class 12 - Business Studies - Sample Question Paper - (2017-18) (#cbsePapers)

CBSE Class 12 - Business Studies - Sample
Question Paper - (2017-18)

CBSE Class 12 - Business Studies - Ch4 Directing (Practice Test) (#cbseNotes)

PRACTICE TEST

SUBJECT: DIRECTING
(BUSINESS STUDIES)

Max. Time : 50 min. M.M. 25

1. Supervision needs effective communication in the organisation. Comment. 1

2. How does communication help in increasing managerial efficiency? 1

3. What is Laissez-faire leadership style? 1

4. "Resistance from people to introduce changes in the organisation can be removed through motivation". Explain.
1

Class 12 - Business Studies - Fayol s Principles of Management (#cbseNotes, #class12BusinessStudies)

Business Studies - Fayol's Principles of Management

Henry Fayol (1841-1925) got a degree in Mining Engineering and joined French Mining Company in 1860 as an Engineer. He rose to the position of Managing Director in 1988. When the company was on the verge of bankruptcy. He accepted the challenge and by using rich and broad administrative experience, he turned the fortune of the company.

For his contributions, he is well known as the “Father of General Management”.


He gave 14 general principles of Management which are as under:

⑴ Division of Work
⑵ Authority and Responsibility
⑶ Discipline
⑷ Unity of Command
⑸ Unity of Direction
⑹ Subordination of Individual Interest to General Interest
⑺ Remuneration of Employees
⑻ Centralization and Decentralization
⑼ Scalar Chain
⑽ Order
⑾ Equity
⑿ Stability of Personnel
⒀ Initiative
⒁ Espirit De Corps

CBSE Class 12 - Business Studies - NATURE AND SIGNIFICANCE OF MANAGEMENT (Important Points) (#cbseNotes)

NATURE AND SIGNIFICANCE OF MANAGEMENT (Important Points)

1. Management is the art of getting things done through others in formally organised
groups for the accomplishment of organisational objectives.

2. For management it is important to be both effective and efficient. Effectiveness is
qualitative whereas efficiency is quantitative.

3. Characteristics of management include:
(a) It is a goal-oriented process
(b) it is all pervasive
(c) it is multidimensional as it includes management of work, people and operations
(d) it is a continuous process
(e) group activity
(f) dynamic function
(g) intangible force.

4. Importance of management:
(a) helps in achieving group goals
(b) increases efficiency
(c) creates a dynamic organisation
(d) helps in achieving personal objectives
(e) helps in the development of society.

CBSE Class 12 - Business Studies - Question Paper Delhi Region - Answers (2016-17) (#cbseNotes)

CBSE Class 12 - Business Studies  - Question Paper Delhi Region - Answers (2016-17) 

BUSINESS STUDIES DELHI – 2016-17 (Set-1) Answers

☛See Question Paper here.

Q. Give the meaning of ‘motivation’ as an element of directing.

Answer: Motivation means stimulating people to act in a desired manner to achieve certain organisational goals.


Q. Differentiate between ‘formal’ and ‘informal’ organisation on the basis of ‘origin.’

Answer: Formal organisation originates as a result of company’s rules and policies while an informal
organisation originates as a result of social interaction.


Q. Why is ‘employment interview’ conducted in the process of selection?

Answer: Employment Interview is conducted to evaluate the applicant’s suitability for the job.

CBSE Class 12 - Business Studies - Features Of Planning (#CBSENotes)

Features Of Planning

Business Studies

⑴ Planning focuses on achieving objectives:
Planning has no importance unless it contributes to the accomplishment of predetermined organizational goals.


⑵ Planning is a primary function of management:
Planning lays down the base for other functions of management. Planning precedes other functions. It goes before different capacities.


⑶ Planning is pervasive:
Planning is required at all levels of management as well as in all departments of the organization. It is not an exclusive function of top management.

CBSE Class 12 - Business Studies - Question Paper Delhi Region - (2016-17) (#cbsePapers)

CBSE Class 12 - Business Studies  - Question Paper Delhi Region - (2016-17) 

CBSE Class 12 - Business Studies - Chapter 3 - Importance Of Business Environment (#cbseNotes)

Importance Of Business Environment

Class 12 - Business Studies

Question: What is the importance of Business Environment?


Answer:

① Identification of opportunities to get first mover advantage:
Understanding of business condition helps an association in recognizing favorable open doors and getting their advantages preceding rivals and ,competitors in this way receiving the rewards of being a pioneer. It helps the business enterprises for meeting the challenges successfully.


② Identification of threats:  
Correct and revised information of business environment causes an organisation to distinguish those dangers which may antagonistically influence its operations. For instance, Bajaj Auto made impressive enhancements in its  bikes when Honda and different MNCs entered the vehicle business.

CBSE Class 12 Business Studies -Syllabus (2017-18) (#cbseNotes)

Business Studies -Syllabus (2017-18)

CBSE Class 12 Business Studies

Here presents the prescribed syllabus for Class 12 Business Studies for the curriculum 2017-18.

Class 12 - Business Studies - CH 12 Consumer Protection - Redressal Agencies (#cbsenotes) (#Class12BusinesStudies)

Redressal Agencies

Consumer Protection 

Class 12 - Business Studies 


Question: What are different redressal agencies available for consumer grievances under Consumer Protection Act, 1986?


Answer: For the redressal of consumer grievances the act provides a three–tier machinery as:

① District Forum
② State Commission
③ National Commission

① District Forum
District forum is set up in each district by the state concerned. The important features are:

⒜ It consists of a President and two members, one of whom should be a woman, duly appointed by State Government.

CBSE Class 12 - Business Studies Sample Question Paper (2016-17) and Marking Scheme (#cbsepapers)(#cbseClass12BStudies)

CBSE Class 12  - Business Studies Sample Question Paper (2016-17) + Marking Scheme

☛See Business Studies Sample Question Paper 2016

CBSE Class 12 Business Studies - Planning (Q and A) (#cbsenotes) (#Class12BusinessStudies)

Planning

CBSE Class 12 

Business Studies

Q & A

Q1(CBSE 2012): Name the type of plan which is time bound and linked with a measurable outcome.    

Answer: Objective/ Budget.


Q2(CBSE 2010): Name the type of plan which is in the form of general statements and channelise energies towards a particular direction.

Answer: Policies are a general statement that guides thinking or channelize energies towards a particular direction.


Q3: Which type of plan has the least flexibility and why?

Answer: Rules are enforced sternly and strictly. As such there are no exception or deviations that are allowed. For rules, the managers have no scope for the discretion.

Class 12 - Business Studies - Different Types of Plan

Different Types of Plan

Question: What is a business plan?

Answer: A detailed written statement that describes the nature of the business, the target market, the advantages the business will have in relation to competition, and the resources and qualifications of the owner(s).It is a document that outlines how goals are going to be met.

Different Types of Plan:

Plans are made based on Strategic planning, tactical planning, operational planning and contingency planning.

CBSE Class 12 Business Studies - Capital Market vs Money Market

Capital Market vs Money Market

Important Differences

Basis	Capital Market	Money Market
1. Participants	Individual Investors, Financial Institutions, Banks, Foreign Investors, Corporate Groups etc.	reserve Bank Of India, Commercial Banks, Financial Institutions, Mutual Fund Houses, Corporate Groups. Individual Investors are not allowed to participate.
2. Instruments Traded	Bonds, Debentures, Equity Shares, Preference Shares etc.	Commercial Papers, Treasury Bills, Certificates of Deposits etc.
3. Investment Outlay	Value of units of security is low, t does not require huge financial outlay.

CBSE Class 12 - Business Studies- Sample Question Paper with Marking Scheme (2016)

CBSE Class 12 - Business Studies- Sample Question Paper with Marking Scheme (2016) 

CBSE Class 12 - Business Studies- - Sample Question Paper (2015) - Solved

CBSE Class 12 - Business Studies- - Sample Question Paper (2015) - Solved along with Marking Scheme

CBSE Class 12 - Business Studies - Sample Question Paper (2015)

CBSE Class 12 - Business Studies- Sample Question Paper (2015) 

CBSE Class 12 - Business Studies - Marketing vs Selling

Marketing Management

Marketing vs Selling

credits: Wasi at Wikimedia

Q: Distinguish between Marketing and Selling on the basis of

(a) Meaning
(b) Objective
(c) Scope
(d) Importance
(e) Orientation
(f) Point of Start
(g) Approach
(h) Control
(i) Price
(j) Technology Focus

Answer:

CBSE Class 12 Business Studies - CH 12 - Consumer Protection (VSQs)

 Consumer Protection 

Very Short Question Answers based on NCERT Chapter Business Studies (class 12)

Logo By National Consumer Helpline
which runs consumer awareness programmes

Q1: Meera is a pure vegetarian. She went to a fast food restaurant and asked for “Vegitarian French Fries”. Later on, she found that it had some non-vegetarian ingredient. Neither the advertisement nor the menu card of the  restaurant showed that it may have non-vegetarian content. What values are missing here in this context.

Answer: The restaurant is not honest. The value missing here is “Honesty”. The right to information is violated.



Q2: Who is a consumer?

Answer: According to Consumer protection Act, a consumer is:
(i) One who buys goods or hires services.
(ii) Any use of such good or service with approval of buyer.
(iii) Any one who bought the goods for earning livelihood



Q3: Name the new approach of marketing replacing earlier one called “Caveat emptor”?

Answer: It means "let the seller be aware of".


Q4: When is consumer day celebrated?

Answer: March 15



Q5: Why consumer protection is important for consumers? State one reason.

CBSE Class 12 - Business Studies - CH11 - Marketing (Very Short Q and Answers)

Marketing  

image credits: flickr.com

Very Short Q & A based on NCERT Chapter 11

Q1: Define Marketing in modern terms.

Answer: Marketing is the performance of business activities that directs the flow of goods and services from producer to consumer or user.


Q2: List the 4Ps (basic elements) of Marketing Mix.

Answer: Product, Place, Price, Promotion, and Place (or physical distribution).


Q3: Give two examples of services which can be marketable?

Answer: Insurance, education, courier.


Q4: In terms of consumers, how marketing is different from selling?

Answer: The main focus of selling is consumer attraction while marketing focusses on consumer satisfaction.


Q5: Define Marketing Mix.

Answer: It refers to the combination of four basic elements, product, price, promotion and the place known as the four P’s of marketing.